Privacy policy

This Privacy Policy describes how customer personal data is collected, used and disclosed when visiting or making a purchase on https://www.casaesperia.it/ (hereinafter referred to as the "Site").

COLLECTION OF PERSONAL DATA

When you visit the Site, we automatically collect certain information present on the device used, including browser data, IP address, time zone and data of some cookies installed on your device.

Furthermore, as you browse the Site we collect specific information about the web pages and products you view, the websites or search terms that directed you to the Site and how you interact with the Site.

We will refer to this automatically collected information as "Device Information".

We collect Device Information with the following technologies:

- "Cookies" are data files that are placed on your device or computer, and often include an anonymous unique identification code.

For more information on cookies and how to disable them visit http://www.allaboutcookies.org.

- The "Log files" keep track of the actions that take place on the Site, and collect data including IP address, browser type, internet service provider, reference / exit pages and timestamping with date / time.

- "Web beacons", "tags" and "pixels" are electronic files used to record data on how you browse the Site.

In addition, when you make a purchase or attempt to make a purchase through the Site, we collect certain information about you, including name and surname, billing address, shipping address, payment details (including credit card numbers), email address and telephone number.

We will refer to this data as "Order Information".

When we talk about "Personal Data" in this Privacy Policy, we refer to both Device Information and Order Information.

HOW DO WE USE YOUR PERSONAL DATA?

We generally use Order Information to fulfill orders placed through the Site (which includes processing payment information, arranging shipping and delivering invoices and / or order confirmations).

We also use Order Information to:

  • communicate with you;
  • verify the absence of potential risks or fraud in the orders;
  • provide you with information or advertising about our products or services, if in line with the preferences you have expressed to us (i.e. you have subscribed to the newsletter).

We use the collected Device Information (in particular your IP address) to verify the absence of potential risks or fraud and, more generally, to improve and optimize our Site (for example, by generating analytical data on how to navigate and interact with the Site by our customers, and to evaluate the success of our advertising, marketing, behavioral advertising and retargeting campaigns).

We share your Personal Data with third-party companies that help us carry out the activities described above. For example, we use Shopify for our online store technology.

Find more information on how Shopify uses your Personal Data here: https://it.shopify.com/legal/privacy.

We also use Google Analytics to analyze how customers use the Site.

Find more information on how Google uses your Personal Data here: https://www.google.com/intl/it/policies/privacy/.

If you want, you can disable Google Analytics from here: https://tools.google.com/dlpage/gaoptout.

Finally, we may also disclose your Personal Data to third parties to comply with applicable laws and regulations, respond to subpoenas, search warrants or other legal requests for data received, or otherwise to protect our rights.

As described above, we use your Personal Data to provide you with targeted advertising or marketing communications which we believe may be of interest to you.

For more information on how targeted advertising works, visit the Network Advertising Initiative ("NAI") training page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work .

You can opt out of targeted advertising from here:

FACEBOOK - https://www.facebook.com/settings/?tab=ads

GOOGLE - https://www.google.com/settings/ads/anonymous

BING - https://about.ads.microsoft.com/it-it/risorse/informative/annunci-personalizzati

YANDEX - https://yandex.ru/support/direct/impression-criteria/autotargeting.html

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance's digital advertising opt-out portal: http://optout.aboutads.info/.

DO NOT TRACK

Please note that we do not alter the data collection methods of our Site and the data use practices in the presence of your browser's Do Not Track signal.

YOUR RIGHTS

If you reside in Europe, you have the right to access the personal data we hold about you and to request that it be updated, corrected or removed.

If you wish to exercise this right, please contact us using the contact details below.

In addition, if you reside in Europe, please note that we also process your data to fulfill any contractual obligations towards you (for example, in relation to orders placed by you through the Site) or in any case to pursue our legitimate business interests above. indicated.

In addition to this, please note that your data will be transferred to non-European countries including Canada and the United States.

If you reside in other non-European countries where you make the purchase, please note that we also process your data to fulfill any contractual obligations towards you.

DATA STORAGE

When you place orders through the Site, we keep the Order Information in our records, except if and until you ask us to delete that information.

CHANGES

We may update this Privacy Policy from time to time, for example to reflect changes to our procedures, or for other operational, legal or regulatory reasons.

CONTACT US

For more information on our privacy procedures, for any need send us an email to privacy@casaesperia.it.

We will always answer you, if you do not receive a reply, we kindly ask you to check if the email has been sent correctly.